AI-Based Multi-Role Service Platform Development

Employer not named by the sourceRemote

AI/MLFull Stack

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About this role

Node.js, Backend Development, Database Management, API Development, AI Development · platform development using AI tools

Project Brief: Multi‑Role Service Platform

Overview

We are building a web-based platform that connects customers with service partners to manage multi‑step processes (“cases”). Customers select a service package, complete onboarding, submit documents, follow milestones, and make milestone‑based payments. Partners manage assigned cases, review documents, set tasks, and communicate via chat. An admin oversees everything—users, cases, payments, and analytics—with full financial control.

The frontend is already built (≈90% complete) as a single‑page application (HTML/CSS/JS). We now need a full backend (API, database, file storage, real‑time messaging), a partner portal, an admin panel, and integration with external services (e‑signature, payment gateway). Minor frontend tweaks are also required to connect the UI to the live backend.

What’s Already Done (Frontend)

Program/service catalog browsing Registration & login (UI + local storage simulation) Multi‑step onboarding questionnaire Case creation and service selection Customer dashboard with:

Milestone progress bar (dynamic) Document upload interface Task checklist Built‑in chat (UI only) Wal