Automate Internal Operations
Employer not named by the sourceRemote
Frontier is not the employer and does not collect applications.
About this role
Logistics, API, Automation, Zapier, Microsoft 365, AI Chatbot, AI Development, AI Integration, AI Automation · We are a refrigerated freight brokerage looking for an experienced automation developer to integrate Tai TMS with Zapier, Microsoft 365/Outlook, and AI.
The goal is to automate our email-based appointment scheduling process while keeping dispatchers in control of routing and logistical decisions. Tai will remain the primary operating interface.
**Project Deliverables:**
* Integrate Tai TMS with Zapier and Microsoft 365/Outlook * Trigger appointment requests based on dispatcher-entered appointment times in Tai * Automatically send and monitor appointment-request emails * Use AI to interpret receiver responses, appointment times, and confirmation numbers * Automatically handle responses within predefined scheduling tolerances * Route exceptions back to dispatchers for human decisions * Write confirmed appointments and confirmation numbers back to the correct stop in Tai * Support multi-stop appointment workflows * Prevent duplicate requests and maintain basic workflow/error logging * Test, document, and hand off the completed automation
**Phase 1 Acceptance Criteria:**
Phase 1 will be considered complete when the system can successfully demonstrate an end-to-end appointment work