Efootball Account Recovery Assistance
Employer not named by the sourceRemote
Frontier is not the employer and does not collect applications.
About this role
Web Security, Computer Security, Customer Support, Technical Writing, Research Writing, Technical Support, Account Management, Data Analysis · My eFootball (Konami) game account is locked because the email address tied to it is no longer accessible. The task is straightforward: recover full control of the account using only legitimate, white-hat methods.
Scope of work • Analyse the account’s current status and identify every official recovery path offered by Konami. • Prepare the exact evidence of ownership I will need—screenshots, purchase receipts, device IDs, in-game data, or any other verifiable details. • Draft and refine the messages, forms, or tickets that must be submitted to Konami support, tracking each response until the case is resolved. • Advise on additional security measures once access is restored to prevent a repeat incident.
Acceptance criteria 1. I am able to sign in to the recovered account on both mobile and desktop. 2. The recovery process complies fully with Konami’s terms of service; no unlawful or unethical hacking techniques are used. 3. A concise hand-over note summarises the steps taken and the security best practices I should maintain.
Experience with account security, recovery workflows, and clear communication with support teams is essential.