Evening Live Chat Support Needed - 05/09/2026 08:02 EDT
Employer not named by the sourceRemote
Frontier is not the employer and does not collect applications.
About this role
Customer Support, Technical Support, Customer Service, Time Management, Helpdesk, Customer Experience, Chatbot, Chatbot Development · I’m looking for someone who can handle live chat customer support each evening from 4 PM to 8 PM. You’ll be the first point of contact for visitors to our site, answering questions, solving basic issues, and passing anything complex to me with clear notes.
Key expectations: • Respond promptly and professionally throughout the four-hour window. • Keep chats friendly, concise, and on-brand. • Log the main questions you receive so we can improve our FAQ.
I’ll provide access to the chat platform, a quick reference guide to common queries, and any updates you’ll need. Reliability during the scheduled hours and strong written English are essential. If you have prior experience in customer support or live chat tools, that’s a plus.