Pharmaceutical Information Specialist

Job Description

**Job Description:**

Actively promote company products within the designated territory, establish and maintain strong cooperative relationships with medical institutions, and ensure the achievement of all assigned work objectives.

**Responsibilities:**

**Territory Objectives**

- Achieve work objectives for designated products within the assigned territory while effectively utilizing resources and controlling expenses. - Develop and implement visit plans for medical institutions in accordance with company-mandated coverage and frequency requirements. - Utilize appropriate promotional techniques and product materials to provide medical information and introduce products (including addressing inquiries) to ensure medical institutions understand and accept product characteristics. - Maintain a high standard of professional visits, continuously improve customer satisfaction, and build long-term, positive cooperative relationships. - Identify existing market potential and continuously develop new market opportunities to ensure the successful completion of work goals. - Execute company market development strategies and plans, and complete new product listing plans. - Organize specialized academic activities to promote products in line with company promotional strategies.

**Territory Management**

- Establish territory goals and plans through effective management to achieve expected results and develop potential markets within the jurisdiction. - Create, update, and maintain detailed and accurate records of medical institutions, using this data to develop action plans, schedule visits, and maximize time efficiency. - Regularly analyze territory conditions to identify high-potential markets as key areas for development. - Provide timely information to medical and pharmacy staff regarding services, products, pricing, supply channels, and market developments. - Track and understand clinical product demand to ensure reasonable inventory levels and prevent stockouts. - Collaborate with the Marketing and Commercial departments to maintain strong business relationships with hospital experts to support successful bidding and inclusion in medical insurance formularies. - Monitor competitor activities and products, collect market intelligence, report findings to supervisors, and provide relevant recommendations. - Complete all reports accurately and on time. - Use company expenses and resources effectively and reasonably.

**Product Knowledge**

- Master comprehensive and up-to-date product knowledge to ensure promotional messaging remains consistent with the company's marketing department. - Continuously study and become proficient in the flexible application of product-related materials. - Fully utilize additional materials provided by the marketing department to facilitate product promotion. - Read relevant medical journals, articles, and reports related to the products. - Maintain knowledge of competitor products.

**Professional Conduct**

- Ensure strict compliance with all company SOPs, financial policies, and compliance requirements during daily work and product promotion, ensuring behavior aligns with company ethical standards and principles. - Maintain a professional image, adhere to dress codes, and ensure conduct meets company standards. - Demonstrate dedication and active engagement in professional responsibilities.

**Teamwork**

- Actively participate in team activities. - Share information, exchange ideas, and support colleagues to foster individual and team growth. - Complete ad-hoc tasks assigned by supervisors.

**Requirements:**

**Education**

- Associate degree or higher in Medicine, Pharmacy, or a related field. - 2-3 years of experience as a hospital pharmaceutical representative; experience with multinational pharmaceutical companies is preferred.

**Skills**

- Job Skills: Product and market knowledge; product promotion techniques and processes; territory management; business acumen; coaching others. - Behavioral Competencies: Customer-centric; listening; problem-solving; integrity; action-oriented. - Advanced Competencies: Self-awareness; communication skills; time management.

**Compliance Requirements**

- No record of commercial bribery.

**Required Skills:**

Account Management, Customer Needs Assessments, Customer Relationship Management (CRM), Health Economics, Interpersonal Relationships, Lead Generation, Market Analysis, Product Knowledge, Sales Forecasting, Sales Metrics, Sales Reporting

**Preferred Skills:**

Communication, Cooperation, Teamwork

Current Employees apply [HERE](https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply [HERE](https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

**Search Firm Representatives Please Read Carefully**

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

**Employee Status:**

Regular

**Relocation:**

**VISA Sponsorship:**

**Travel Requirements:**

**Flexible Work Arrangements:**

Not Applicable

**Shift:**

**Valid Driving License:**

**Hazardous Material(s):**

**Job Posting End Date:**

11/29/2026

***A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.