R-Luxe Transport CRM & Automation Specialist
Employer not named by the sourceRemote
Frontier is not the employer and does not collect applications.
About this role
CRM, Test Automation, Database Development, Twilio, Server to Server Facebook API Integration, Airtable, Zapier, OpenAI, Make.com, Workflow Automation · R-Luxe Transportation – CRM, Booking, Dispatch & Workflow Automation System
We are a New York-based luxury black SUV transportation company seeking an experienced Automation Specialist / CRM Developer to build a streamlined operating system for our business.
Clients contact us through WhatsApp, SMS, Email, Facebook Messenger, Website inquiries and Phone calls.
Our current process is highly manual: Inquiry → Collect Info → Quote → Follow-Up → Client Accepts → Collect Missing Info → Payment → Reservation → Confirmation → Calendar → Assign Chauffeur → Dispatch → Complete Ride → Chauffeur Payout → Review Request
We want to automate most routine work while keeping management in control of exceptions, unusual pricing, complaints, driver issues and payments.
Our preferred architecture is likely Airtable or similar CRM/database + Make.com/Zapier + APIs/Webhooks + Square + Calendar + Messaging + Flight Tracking. We are open to better recommendations. We want a reliable, scalable and easy-to-manage system, not an unnecessarily expensive custom app.
CENTRAL CRM/DATABASE
Every inquiry should create or connect to one client/reservation record containing information such as: Client name,