SuperLink ISP CRM – Enterprise Customer, Billing & Ticket Management System
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About this role
Node.js, PostgreSQL, Full Stack Development, Backend Development, Security, Data Visualization, API Development, User Experience Research, Payment Processing, Prisma · I am looking for an experienced Full Stack Developer to review, improve, optimize, and enhance an enterprise-grade ISP Customer Relationship Management (CRM) and ticketing platform.
SuperLink ISP CRM is designed to manage ISP operations from a centralized platform, including customers, sites, network connections, tickets, billing, payments, credentials, quotations, and operational workflows.
The existing application is already developed using a modern PERN + TypeScript architecture, and I am looking for professional-level improvements, bug fixing, feature enhancement, UI/UX refinement, security improvements, and production optimization.
### Project Objectives
The main objective is to make the platform more polished, reliable, scalable, secure, and production-ready for real-world ISP operations.
### Core Areas
#### 1. UI/UX Refinement
* Create a modern enterprise SaaS-style interface * Improve dashboard design and information hierarchy * Improve navigation and sidebar structure * Improve forms, tables, filters, and data presentation * Improve customer and site management screens * Improve ticket management interface * Improve billing and payment screens * Improve responsive b