Turkish Call & Chat Support
Employer not named by the sourceRemote
Frontier is not the employer and does not collect applications.
About this role
PHP, Translation, Telemarketing, Customer Support, VoIP, Turkish Translator, Customer Service, Email Handling · I’m building a remote customer-care line for the Turkish market and need a fluent representative who can confidently handle Telefon, E-posta and Canlı sohbet traffic. What matters most to me is detaylı bilgi verme: every caller or writer should leave with complete, crystal-clear answers even if that takes a bit more time.
You’ll log in to our VoIP softphone for calls, reply to messages through our help-desk inbox, and stay present in the website’s live-chat widget during your shift. I’ll supply product sheets, reply templates and escalation contacts; you’ll turn them into friendly, accurate Turkish responses. English reading skills are a plus for internal notes, but all customer-facing language is Turkish.
The schedule is flexible and there’s no fixed launch date—I prefer the right fit over speed—so tell me when you can start and the coverage you can offer.
Deliverables • All phone, email and chat interactions recorded in the help-desk system • A brief weekly report summarising recurring issues and proposed improvements
Shortlisted freelancers will be invited to a voice call to verify fluency. I look forward to working together.