Website Audit & User Experience Improvement
Employer not named by the sourceRemote
Frontier is not the employer and does not collect applications.
About this role
Website Design, Web Security, SEO, Usability Testing, Web Services, Conversion Rate Optimization, User Experience Research, Website Development, Website Audit, Web Testing · * Conduct a full review of the website and identify any technical issues, bugs, broken links, or functionality problems. * Review the overall user experience (UX) and identify anything that may make the website confusing, difficult to navigate, or discourage customers from purchasing. * Test the website on both desktop and mobile, including page loading speed, product pages, navigation, cart, and checkout process. * Review the customer journey from landing on the website through to completing a purchase and identify where potential customers may be dropping off. * Investigate possible reasons why the website is receiving traffic but not generating enough sales or conversions. * Check whether there are any issues with product presentation, pricing, shipping information, calls-to-action, trust signals, or checkout that could be affecting conversion. * Review available website and analytics data, if accessible, to identify high-exit pages, bounce rates, abandoned carts, and other potential conversion issues. * Provide a clear report outlining the issues identified, their potential impact on sales, and recommended actions to improve the website and conversion rate.