WhatsApp Admin Chat Integration
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Frontier is not the employer and does not collect applications.
About this role
PHP, JavaScript, Python, Cloud Computing, Backend Development, API Development, SaaS Development · I need a single, streamlined WhatsApp-based admin chat that serves two purposes at once: handling customer order inquiries and giving my internal team a real-time messaging space.
Scope • Set up or connect to the WhatsApp Business API (Cloud API, Twilio, or a similar approved gateway). • Build or configure an admin dashboard where agents can: – Respond to customer order questions from one unified inbox. – Switch seamlessly to an internal channel for real-time team discussions. • Ensure message routing clearly distinguishes external chats from internal threads. • Include search and simple tagging so agents can locate past order conversations quickly. • Provide basic onboarding documentation so new staff can get started without extra training.
Tech preferences I’m open to Node.js, Python, PHP, or a no-code SaaS connector—as long as it delivers reliable real-time messaging and is easy for non-technical staff to use.
Deliverables 1. Fully functional WhatsApp admin chat environment, deployed and ready to test. 2. Source code or configuration files with clear instructions. 3. A brief hand-over call or screen-share to walk me through day-to-day use.
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