WooCommerce Order Tracking & Support Plugin

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About this role

PHP, JavaScript, WordPress, CSS, Software Testing, MySQL, HTML, Software Development, WooCommerce, Web Development · We run a small WooCommerce store and need a production-ready WordPress plugin that lets customers check an order securely and submit a support request without leaving the website. The plugin must install from a standard ZIP file, work with our existing theme, and provide simple settings for store staff. • Customer portal: a responsive shortcode and WooCommerce My Account tab with English and Spanish text. • Secure order lookup by order number plus billing email; never display an order unless both values match. • Order timeline for Paid, Processing, Packed, Shipped, Out for Delivery, Delivered, and Cancelled statuses. • Support form with issue category, order number, message, and optional screenshot; notify the support team by email. • Admin settings for page placement, support recipient, status labels, accent color, and enabled languages. • Deliverables: installable plugin ZIP, source code, configuration guide, deployment, and a short test checklist. Acceptance criteria: the plugin installs without warnings; all customer flows work in both languages; invalid input receives a clear response; order access is verified; forms use nonce, capability, and upload checks; no customer data a